Expressions of client satisfaction & confidence

After 46 years of professional practice, we have a large collection of letters from many clients that represent a broad spectrum of project types. We will offer copies of these letters, of a particular project type, when we submit a proposal for a project.

From the early days until now, clients often wish to express their satisfaction and appreciation of our services and write letters to our firm. We also appreciate their comments and are including a few quotes from a few letters that referred to some of the project types we have on our website.

A county board of commissioners wrote, "...They immediately showed a willingness to meet and discuss the Board's needs in the area of renovation of an existing Jail facility....The presentation of the Pre-design study to the Board was handled very well. State requirements were met, alternative suggestions for other options were noted, and a general feeling of professionalism was observed."

The vice president of a food manufacturing company wrote, "Our best recommendation for Mr. Thompson and his company is that when we do our next project requiring Architectural/Engineering work, his company will receive primary consideration."

The president of a company that manufactures cable and strut systems said, "In our opinion, the integrity and professional abilities of the Thompson organization is considered to be in the highest regard. They have performed their jobs, both electrical and constructions-wise, in an expedient manner."

The president of an executive office park commented, "Driving down [the interstate] and seeing those two tall buildings certainly make an outstanding impression and it makes me very proud of the important part your firm played in their success."

A Practice Manager of an animal hospital wrote, "Bill and his associates have always shown the utmost professionalism and resourcefulness throughout our project, and have met or exceeded their contractual obligations without an unexpected surprises. All through our project they have proven to be knowledgeable in both local codes and applications, and effective in dealing with new challenges."

A client frustrated with the status-quo wrote, "We contacted your firm only after another structural engineer told us that what we wanted to do was "impossible". Your professional acumen coupled with your creativity allowed us to build as we wanted while satisfying all city and county codes."

The Director of Construction of a healthcare corporation and one of our many repeat clients said, "Mr. Thompson designed a six thousand square foot building for Physical Therapy (including a Fitness Center) and offices.... Presently we have under construction and eighteen thousand square foot building.... This building is coming along nicely. We are on schedule and within budget at this time. This building is being built using Integra Block System. This requires a different construction method and appears to be an energy saving building." 

An established law firm wrote: "I would like to express my appreciation and respect for you and your company as regards to the design quality of our building, and your compliance with not only the terms but spirit of the building contract.... I am extremely proud of our building, and I am impressed with your continued concern about its proper operation and appearance."

A Chief of Police noted the following on a renovation/reuse project. "...This achievement is particularly significant since they were successful in adapting the functional requirements of the Police Department to an existing building. Also of significant importance, particularly in today's economy, was the ability of their organization to estimate costs both prior to actual construction and during construction."

The mayor of an emergent city wrote: "...The City of... contracted Thompson Designers, Inc. to redesign and remodel an existing 50-year-old city hall structure. Mr. Thompson provided the city a modern, extremely cost effective and efficient City Hall Complex. Based on the efficiency and expertise of Thompson Designers during the design, construction and follow through, I wholeheartedly recommend Mr. Thompson's firm for any architectural engineering you may need."

The president of a bank commented on our service in this way: "The engineering and architectural service provided by Mr. Thompson was above reproach. He was actually designing buildings of the future, and years ahead of other architects." 

More references